https://ogma.newcastle.edu.au/vital/access/ /manager/Index ${session.getAttribute("locale")} 5 https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:39861 incidental incidents. Our qualitative and quantitative analyses show that incidental incidents are significant in terms of both number and cost. Therefore, it is important to prioritize incidents by identifying incidental incidents in advance to optimize incident management efforts. In particular, we propose an approach, called DeepIP (Deep learning based Incident Prioritization), to prioritizing incidents based on a large amount of historical incident data. More specifically, we design an attention-based Convolutional Neural Network (CNN) to learn a prediction model to identify incidental incidents. We then prioritize all incidents by ranking the predicted probabilities of incidents being incidental. We evaluate the performance of DeepIP using real-world incident data. The experimental results show that DeepIP effectively prioritizes incidents by identifying incidental incidents and significantly outperforms all the compared approaches. For example, the AUC of DeepIP achieves 0.808, while that of the best compared approach is only 0.624 on average.]]> Wed 06 Jul 2022 08:36:19 AEST ]]> https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:40785 Mon 18 Jul 2022 16:07:14 AEST ]]>